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ITIL® 4 Specialist: Drive Stakeholder Value - Including Exam

This course provides those IT leaders, practitioners and support staff who already hold the ITIL® 4 Foundation qualification with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners, including key CX, UX and journey mapping concepts. The course is based on the ITIL® 4 best practice service value system featured in the latest 2019 guidelines.

This course includes a web proctored exam.

ITIL® is a registered trademark of the PeopleCert group. Used under licence from PeopleCert. All rights reserved.

Delivery Format

  • Company Event

    Event at company

  • Public Classroom

    Traditional Classroom Learning

  • Virtual Learning

    Learning that is virtual

21 courses found

    • Delivery Format: Virtual Learning
    • Date 27-29 July, 2025 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 04-06 August, 2025 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 04-06 August, 2025 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arabian St)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 17-19 August, 2025 | 9:00 AM to 5:00 PM
    • Location: Riyadh (Arab Stand)
    • Language: English

    SAR7,496.00

    • Delivery Format: Virtual Learning
    • Date 24-26 August, 2025 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 01-03 September, 2025 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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    • Delivery Format: Virtual Learning
    • Date 01-03 September, 2025 | 9:00 AM to 5:00 PM
    • Location: Virtual (Arabian St)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 21-23 September, 2025 | 9:00 AM to 5:00 PM
    • Location: Riyadh (Arab Stand)
    • Language: English

    SAR7,496.00

    • Delivery Format: Virtual Learning
    • Date 28-30 September, 2025 | 9:00 AM to 5:00 PM
    • Location: Virtual (Egypt Stan)
    • Language: English
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    • Delivery Format: Public Classroom
    • Date 06-08 October, 2025 | 9:00 AM to 5:00 PM
    • Location: Dubai-Knowledge Village (Arabian St)
    • Language: English
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